![]() Then follow the guide to grant authority to CBackup, then edit the Cloud name and Storage path for Google Drive. Click Storage and select Google Drive and click Authorize Now. Please sign up to create a new CBackup account and sign in. Download and install the CBackup desktop client on your PC. In fact, no matter online or on the application, even if your Google Drive is not working properly, your account and files still exist, you can use the free cloud backup service - CBackup to backup Google Drive to another clouds in advance.ĬBackup is a free yet professional cloud backup service that can help you quickly and directly perform cloud to cloud backup and cloud to cloud sync, which helps you backup Google Drive files to other cloud drives (such as Dropbox, OneDrive, etc.). Even if you have a problem with Google Drive, you have a backup version of the file on other clouds.īefore backing up, you might need to transfer Google Photos to Google Drive and then follow the steps to backup Google Drive to another cloud drive with CBackup: When Google Photos or even Google Drive strikes, you must spend more time solving it, which will undoubtedly affect the efficiency of work or study. A Google Support Executive will contact you to fix the problem.īackup Google Drive in advance via CBackup You can choose one of the three options - Request call-back, Request chat, or Email support. Find Contact us at the bottom of the page and click it. Try to contact the Google support team for help. If none of the above methods can solve the problem, it may be that your Google Photos problem is a bit complicated. Sign in to your Google account, navigate to, your Google Photos may return to normal in incognito mode. Click New incognito window in the upper right menu. ![]() Using Incognito mode can sometimes solve some Google Photos problems, you could try this method. Right-click the extension you would like to disable or remove, and then select Turn off to disable the extension or remove it. Open your browser, find and click More Tools in the menu bar in the upper right corner, and select Extensions. Disable browser extensions for Google.Įxtensions run in the background and take up bandwidth, which has a certain impact on the network, especially some adblockers may blacklist Google Photos. After Chrome automatically downloads and installs the update, you need to click Relaunch, which will restart Chrome. If there are updates available, it will start downloading them. The browser will automatically start checking for updates to your copy of Chrome. Click Help on the menu bar in the upper right corner of the browser and select About Google Chrome. The following is how to manually update Chrome. Most of the time, the browser will automatically update, but it is also possible that you have disabled the update. Out of date web browsers can have serious security problems. Update the browser to the latest version. Log out of your Google account in your browser, then re-add your account and navigate to Google Photos.ĭisconnect from the network and reconnect after a while. When there is an error with Google Photos on your device, you can try the following to restart it. ![]() Try to find the most suitable method according to your situation. The following lists some effective methods and corresponding steps according to these possible reasons. How to fix Google Photos You need an internet connection issue? Temporary technical problems caused either by use-side network issues or bugs from Google Photos.īased on these possible causes, the following provides you with some useful solutions. The browser is not upgraded to the latest version.Īnti-virus software does not allow the use of Google Photos. In fact, Google Photos internet connection problems are relatively common, there may be multiple reasons for this problem. The possible causes for Google Photos “Trouble Connecting” Continue reading to learn the reasons that may cause this issue and how to fix Google Photos "You need an internet connection". I believe that you who are reading this article may also be one of these problem groups.īefore fixing the problem, you may want to know the cause of the problem. Many Google users encountered "Trouble Connecting" in the process of use, they were prompted to can’t connect: you need an internet connection to use Google Photos. All my other Google apps (Gmail, calendar, news) work fine and I definitely have an internet connection. “I am using Chrome on my PC and I am trying to access my photos but every time I click on the Google Photos icon, I immediately get a notification from Google that it can't connect and I need a connection to the internet. ![]() User case: Google Photos says I have no internet connection
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